Privacy policy

Sixa is a full computer that operates right from the cloud via a client app. It supports various devices and is capable of running the most demanding applications. With Sixa users can easily deploy a cloud computer optimized for different tasks in a few clicks and access a powerful virtual computer without hardware upgrades.

Please read the following Privacy policy carefully. By clicking "sign me up!" or by using the service, you acknowledge that you have read, understood, and agree to be bound by the following terms and conditions, including the Sixa privacy policy (together, the "Policy"). If you do not agree to the Policy, then you do not have our permission to use the Service.

This Privacy Policy (the “Policy”) describes the information that we gather from and about you, how we use and disclose that information, and how we protect that information. By using the Service, you consent to the privacy practices described in this Policy. This Policy is incorporated into and is subject to the Sixa Terms of Service. Capitalized terms used but not defined in this Policy have the meaning given to them in the Sixa Terms of Service.

Information We Collect on the Service:

Encrypted Subscriber Data. As you use the Service, you may upload Subscriber Data, including documents, audio, images, and other files, to our remotely hosted virtual computing environment. Your Subscriber Data is stored in our data centers only in an encrypted form. We cannot view or otherwise access your Subscriber Data, and we do not share it with third parties.

User-provided Personal Information. When you use the Service, you may provide and we may collect information that specifically identifies you (your “Personal Information”). Personal Information may include your name, username, email address, telephone number, billing information, or geographic location. You may provide us with Personal Information in various ways and at various times, such as when you subscribe to our mailing list, register an account, use the Service, or request customer service.

Cookies. When you visit our website, we may send one or more small text files containing a string of alphanumeric characters (“cookies”) to your device. Some cookies disappear when you close your browser, but others may persist on your device after you close your browser and may be used on subsequent visits to our website, for example to remember your preferences.

Automatically Collected Information. We may also automatically collect certain information including your operating system, IP address or other device address or ID, device type and hardware characteristics, and the dates and times that you visit, access, or use the Service. When you visit our website, we may additionally collect information about your web browser, the web pages or sites that you visit just before or just after you use the Service, and the pages or other content you view or otherwise interact with on the Service. We also may automatically collect information about your interaction with email messages, such as whether you opened, clicked on, or forwarded a message. This information may be connected with your Personal Information.

Location Information. We may obtain information about your physical location by asking you to provide your location at the time you register an account, as well as by inference from other information we collect when you access the Service. For example, your IP address indicates the general geographic region from which you are connecting to the internet.

How We Use the Information We Collect.

We use the information we collect about you in a variety of ways, including the following:

We use the information that we collect to operate, maintain, enhance and provide all features of the Service, to provide additional services and information that you request, and to respond to comments and questions and otherwise to provide support to users.

We use the information that we collect on the Service to understand and analyze the usage trends and preferences of our users, to improve the Service, and to develop new products, services, features, and functionality.

We may use your email address or other information we collect to contact you for administrative purposes such as customer service or to send you communications relating to our products and services. Generally, you have the ability to opt out of receiving promotional communications as described below under “Your Choices.”

We may use cookies and automatically collected information to: (i) personalize our Service, such as by saving your information so that you will not have to re-enter it during your visit or the next time you visit or access the Service; (ii) provide customized content and information; (iii) monitor and analyze the effectiveness of the Service; (iv) monitor aggregate site usage metrics such as total number of visitors and pages viewed; and (v) monitor how long you use the Service for billing purposes.

When We Disclose Information

Except as described in this Policy, we will not disclose your Personal Information to third parties without your consent. We may disclose information to third parties if you consent to us doing so, as well as in the following circumstances:

Any information that you post or upload to a publicly accessible area of our website will be available to anyone who has access to that content, including other users and third parties.

We work with third party service providers to provide website, application development, hosting, maintenance, and other services for us. These third parties may have access to or process your information as part of providing those services for us. Generally, we limit the information provided to these service providers to that which is reasonably necessary for them to perform their functions, and we require them to agree to maintain the confidentiality of such information.

We may disclose your information if required to do so by law or if we believe, in good-faith, that such action is necessary (i) to comply with applicable laws, (ii) in response to a court order, judicial or other government subpoena or warrant, or (iii) to otherwise cooperate with law enforcement or other governmental agencies. [Mykola: Item (iii) is about Sixa’s voluntary cooperation with the government, such as giving user data to law enforcement without a warrant or a court order. If Sixa has a policy against voluntary cooperation, or wants to promise its customers that it won’t give their data to the government without a court order, let me know and we will remove item (iii).]

We also reserve the right to disclose your information if we believe, in good faith, that doing so is appropriate or necessary in order to (i) take precautions against liability, (ii) protect ourselves or others from fraudulent, abusive, or unlawful uses or activity, (iii) investigate and defend ourselves against any third-party claims or allegations, (iv) protect the security or integrity of the Service and any facilities or equipment used to make the Service available, or (v) protect our property or other legal rights (including, but not limited to, enforcement of our agreements), or the rights, property, or safety of others.

Information about our users, including Personal Information, may be disclosed and otherwise transferred to an acquirer, successor, or assignee of Sixa as part of any merger, acquisition, debt financing, sale of assets, or similar transaction, or in the event of an insolvency, bankruptcy, or receivership in which information is transferred to one or more third parties as one of our business assets.

We may make certain aggregated, automatically-collected, or otherwise non-Personal Information available to third parties in order to comply with various reporting obligations.

Your Choices

You may, of course, decline to share certain Personal Information with us, in which case we may not be able to provide you with some or all of the features and functionality of the Service. You may update, correct, or delete your account information and preferences at any time by accessing your account dashboard on the Service. If you wish to access or amend any other Personal Information we hold about you, you may contact us at support@sixa.io. Please note that while any changes you make will be reflected in our active databases within a reasonable period of time, we may retain all information we collect about you for backups, archiving, prevention of fraud and abuse, analytics, satisfaction of legal obligations, or where we otherwise reasonably believe that we have a legitimate reason to do so.

If you receive commercial email from us, you may unsubscribe at any time by following the instructions contained within the email. You may also opt out from receiving commercial email from us by sending your request to us by email at support@sixa.io or by writing to us at the address given at the end of this Policy.

Please be aware that if you opt out of receiving commercial email from us or otherwise modify the nature or frequency of promotional communications you receive from us, it may take up to ten business days for us to process your request, and you may continue receiving promotional communications from us during that period. Additionally, even after you opt out from receiving commercial messages from us, you will continue to receive administrative messages from us regarding the Service.

Third-Party Services

The Service may contain features or links to websites and services provided by third parties. For example, when you use our virtual computing environment to browse third-party websites or run applications created by third parties, any information you provide is transmitted directly to the operators of such services and is subject to those operators’ policies, if any, governing privacy and security. We are not responsible for the content or privacy and security practices and policies of third-party applications, sites, or services that you access through the Service. We encourage you to learn about third parties’ privacy and security policies before providing them with information.

Children’s Privacy

The Service is directed to general audiences. We do not knowingly collect Personal Information from children under the age of 13 without parental consent. If you are under 13 years of age, then please do not use or access the Service at any time or in any manner. If we learn that Personal Information has been collected on the Service from a child under 13 years of age without parental consent, then we will take appropriate steps to delete this information. If you are a parent or guardian and discover that your child under 13 years of age has obtained an account on the Service, then you may alert us at support@sixa.io and request that we delete that child’s Personal Information from our systems.

Data Security

The Subscriber Data stored in our virtual computing environment is generally stored in an encrypted form. We cannot, however, ensure or warrant the security of any information you transmit to us or store on the Service, and you do so at your own risk.

Please be aware that no security measures are perfect or impenetrable. We cannot and do not guarantee that your information will not be accessed, viewed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards, and we are not responsible for circumvention of any privacy settings or security measures on the Service. If we learn of a security systems breach, then we may attempt to notify you electronically so that you can take appropriate protective steps.

We are not responsible for the security of information you share with third parties while using our virtual computing environment, and we cannot control the actions of other people with whom you may choose to share your information. Additionally, should you choose to upload any information to our website (such as by authoring posts or comments), the information you upload may remain visible to third parties indefinitely.

Hosting Locations

The Service is hosted at our data centers in Europe, North America, and Asia. We generally host and store user data from a particular geographic region at the data center located within that geographic region. For example, if you register and use the Service from within the European Economic Area, your data will generally be stored at a data center located within the European Economic Area. However it may be necessary for us to transfer, store, and/or process your data outside of the region from which you access the Service in order to fulfil your service requests (such as if you use the Service from another geographic region while traveling), respond to service outages or problems, and otherwise operate the Service. By providing any information to us, including Personal Information, you consent to such transfer, storage, and processing.

Changes and Updates to this Policy

Please revisit this page periodically to stay aware of any changes to this Policy, which we may update from time to time. If we modify this Policy, we will make the revised Policy available through the Service, and indicate the date of the latest revision. In the event that the modifications materially alter your rights or obligations hereunder, we will make reasonable efforts to notify you of the change. For example, we may send a message to your email address, if we have one on file, or generate a pop-up or similar notification when you access the Service for the first time after such material changes are made. Your continued use of the Service after the revised Policy has become effective indicates that you have read, understood and agreed to the revised Policy.

Our Contact Information

Please contact us by email at support@sixa.io with any questions or comments about this Policy, your Personal Information, your consent choices, or our use and disclosure practices.